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Who’s Who of the Canadian collection industry

The following is designed to be a list of individuals, organized by category, who are the most influential individuals in the Canadian collection industry.

Collection agencies

- owners
- senior managers
- collection supervisors

List currently being prepared.

Collection agency service providers

- industry consultants
- vendors providing goods and services to collection agencies

List currently being prepared.

Credit grantors

- senior management responsible for liaison with collection agencies

List currently being prepared.

Credit reporting agencies

- senior management

List currently being prepared.

Government regulators

The following list includes civil servants responsible for regulating collection agencies across Canada.

Alberta

George Yates
Director of Fair Trading
Service Alberta
3rd Floor, Commerce Place
10155 102nd Street
Edmonton, AB  T5J 4L4
Fax: (780) 427-3033
e-mail: george.yates@gov.ab.ca

Darren Thomas Director of Fair Trading as Delegated
Service Alberta
3rd Floor, Commerce Place
10155 102nd Street
Edmonton, AB  T5J 4L4
Fax: (780) 427-3033
e-mail: darren.thomas@gov.ab.ca

British Columbia

Melanie Flint
Director of Investigations and Enforcement
Business Practices and Consumer Protection Authority
P.O. Box 9244
Victoria, B.C.  V8W 9J2
e-mail: melanie.flint@bpcpa

Manitoba

Nancy Anderson
Director of Consumer's Bureau
Government of Manitoba
258 Portage, Rm. 302 Winnipeg, MB  R3C 0B6
Fax: (204) 945-0728
e-mail: nancy.anderson@gov.mb.ca

New Brunswick

Dianne Kelly
Director
Department of Justice and Consumer Affairs
Government of New Brunswick
440 King Street, King Tower, Rm. 649
Fredericton, NB  E3B 5H8
Fax: (506) 444-4494
e-mail: dianne.kelly@gnb.ca

Leanne Smith
Department of Justice and Consumer Affairs
Government of New Brunswick
440 King Street, King Tower, Rm. 649
Fredericton, NB  E3B 5H8
Fax: (506) 444-4494
e-mail: leanne.smith@gnb.ca

Newfoundland

Gerard Burke
Registrar of Collection Agencies and Collectors
Trade Practices Division
Department of Government Services
Government of Newfoundland and Labrador
5 Mews Place
St. John's, NL  A1B 4J6
Fax: (709) 729-6998
e-mail: gburke@gov.nl.ca

Northwest Territories

Michael Gagnon
Senior Policy Advisor
Consumer Services
Department of Municipality and Community Affairs
Government of NWT
Suite 400, 5201 50th Avenue
Yellowknife, NT  X1Z 3S9
Fax: (867) 873-0609
e-mail: Michael_Gagnon@gov.nt.ca

Nova Scotia

Michael Duda
Registrar of Collection Agencies
Service Nova Scotia and Municipal Relations
8th Floor
South Maritime Centre
1505 Barrington Street
Halifax, Nova Scotia
B3J 3K5
Fax: (902) 424-0702
e-mail: dudamt@gov.ns.ca

Gerald Hashey
Deputy Registrar of Collection Agencies
Service Nova Scotia and Municipal Relations
8th Floor
South Maritime Centre
1505 Barrington Street
Halifax, Nova Scotia
B3J 3K5
Fax: (902) 424-0702
e-mail: hashej@gov.ns.ca

Nunavut

Leah Aupaluktuq
Senior Officer
Department of Community & Government Services
Government of Nunavut
267 Qaiqtuq Building
P.O. Box 440
Baker Lake, NU  X0C 0A0
Fax: (867) 793-3321

Silas Arngnanaaq
Acting Senior Officer
Department of Community & Government Services
Government of Nunavut
267 Qaiqtuq Building
P.O. Box 440
Baker Lake, NU  X0C 0A0
Fax: (867) 793-3321
e-mail: sarngnanaaq@gov.nu.ca

Ontario

Brian Pitkin, CD
Registrar of Collection Agencies
5775 Yonge Street, Suite 1500
Toronto, ON  M7A 2E5
Fax: (416) 326-8665
e-mail: brian.pitkin@ontario.ca

Freeland Manchester
Compliance Officer
Office of the Ontario Registrar of Collection Agencies
5775 Yonge Street, Suite 1500
Toronto, ON M7A 2E5
Fax: (416) 326-8665
freeland.manchester@ontario.ca

Prince Edward Island

Katharine Tummon
Director of Corporations
Office of the Attorney General
Government of PEI
Shaw Building, 95 Rochford Street
Charlottetown, PI  C1A 7N8
Fax: (902) 368-5283
e-mail: kptummon@gov.pe.ca

Québec

Paul Borgeat
President of the Consumer Protection Bureau
400 Jean Lesage Blvd., Bureau 450
Quebec City, PQ  G1K 8W4
Fax: (819) 528-1714

Saskatchewan

Larry Wilson
Deputy Registrar
1919 Saskatchewan Drive, Suite 500
Regina, SK  S4P 4H2
Fax: (306) 787-9779
e-mail: larry.wilson@gov.sk.ca

Yukon

Fiona Charbonneau
Director of Consumer and Protective Services
Yukon Government Community Services
Third Floor, 2130 2nd Avenue
Whitehorse, Yukon Y1A 5H6
Fax: (867) 667) 5360
e-mail: fiona.charbonneau@gov.yk.ca

Lawyers

- lawyers doing high-volume consumer debt collection work

List currently being prepared.

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